Retiring of mobile app
1st December, 2022The sheltermanager mobile app for Android and iOS is going to be retired with effect from 1st November 2023.
Read more about why we have decided to do this and how you can continue to use ASM on your mobile device here.
ASM 45
5th March, 2022ASM 45 is now available. This release adds support for auto-processing online forms, dark mode and visual improvements, upto date Czech, Norwegian and Portugese translations, export report toolbar, image to PDF conversion and over 100 incremental improvements and bug fixes.
Ongoing issues with AT&T mobile
28th May, 2021Many of our customers are reporting issues accessing our service from AT&T mobile data.
Update: The issue was with AT&T communicating with Cloudflare via IPv6. As of 4th June 2021, this issue has been resolved.
ASM 44
8th April, 2021ASM 44 is now available. This release adds support for accepting payments with PayPal and Stripe, media retention policies, ability to move the pin in minimaps, conditional fields in online forms, better RTL support and Hebrew translation, DST support, image watermarking, auditing of login/logout and record views, friendly query builder for creating user reports, improved support for vouchers, support for US 2 letter state codes and phone numbers, animal popup warnings and over 150 incremental improvements and bug fixes.
Hosting Price Increase
10th February, 2021With effect from 1st April, 2021, our biennial price rise will take effect. In light of the ongoing Coronavirus pandemic, we've decided to adopt a low rise of just under 3%, which is below cumulative inflation for the last 3 years. Prices will increase to:
| Currency | 3 months | 6 months | 12 months |
|---|---|---|---|
| United States Dollars | $110.00 | $190.00 | $350.00 |
| UK Pound Sterling | £70.00 | £115.00 | £215.00 |
| Australian Dollars | $125.00 | $220.00 | $405.00 |
| Canadian Dollars | $120.00 | $210.00 | $395.00 |
| Euros | €85.00 | €150.00 | €280.00 |
We think sheltermanager.com continues to represent the best value shelter management package available. We've added many new features over the last few years and continued to partner with other animal welfare tech leaders and invest in our server infrastructure.
If you choose to renew before the 1st April, 2021 - regardless of when your next renewal date is, you can pay your next subscription payment at the current prices through the "Renewal Information" section of the my account page.
Payment Processor Integration
24th April, 2020ASM now supports requesting payments from customers via email through payment processors. Initial support is provided for Stripe and PayPal. The ASM payment record will auto update with the received date, fee and transaction data when successful payment has been made by the customer.
We do not act as a middleman and you maintain your own relationship with the payment processor. We charge no fees for this integration, unlike other services that charge a percentage of your transactions.
This feature is the first building block in planned features for adoption self-checkout and online license renewals.
ASM 43
6th April, 2020ASM 43 is now available. This release adds complete Portugese, French and Hungarian translations, Python3 compatibility, record undelete, new wordkeys to output the complete medical histories, online forms can finally create animal records, new shelter view modes, users can reset their own passwords and many minor improvements were made and bugs fixed.
Hosting Price Freeze
17th March, 2020This is the normal time for our biennial price rise. Given the current state of uncertainty around the US and UK economies along with the current global pandemic, we've decided not to raise our hosting prices this year. The current hosting prices will be frozen until at least April, 2021.
ASM 2.8.16
5th October, 2019An update to the ASM 2 branch has been released. This release fixes PetFinder uploads and removes support for the defunct Pets911.com service.
ASM 42 patch
4th October, 2019ASM 42 has been patched with a fix to allow uploading to PetFinder again. To upgrade, download 42 again and copy it over your existing installation.
ASM 42
3rd June, 2019ASM 42 is available. This release adds more locales and the ability to upload pictures with online forms. The main focus has been bug fixing. MySQL users are encouraged to upgrade to this release as soon as possible due to a data destruction bug when deleting media in 41 and problems with stats on the home page.
ASM 41
31st January, 2019ASM 41 is available. This release adds more locales, a clinic appointment and waiting room management interface, better configuration management, S3 storage and many bug fixes and minor enhancements.
Hosting Price Increase
1st March, 2018With effect from 1st April, 2018, our biennial price rise will take effect, with prices increasing to:
| Currency | 3 months | 6 months | 12 months |
|---|---|---|---|
| United States Dollars | $105.00 | $185.00 | $340.00 |
| UK Pound Sterling | £65.00 | £110.00 | £205.00 |
| Australian Dollars | $120.00 | $215.00 | $395.00 |
| Canadian Dollars | $115.00 | $205.00 | $385.00 |
| Euros | €80.00 | €145.00 | €270.00 |
We think sheltermanager.com continues to represent the best value shelter management package available. Over the last 2 years we've added support for adoption coordinators, electronic registration with more microchip partners and adoption websites, PayPal import, tighter integration of adoptable animals into your website, new languages, personal data management features to cope with new data protection legislation and many, many incremental improvements. We've added more servers for resilience and performance, and we've invested in new, more powerful servers geographically located in Australia and North America to improve the speed of our service.
If you choose to renew before the 1st April, 2018 - regardless of when your next renewal date is - you can pay your next subscription payment at the current prices through the "Renewal Information" section of the my account page.
ASM 40
2nd February, 2018ASM 40 is finally available. This release adds some new locales with better support for currencies, a javascript service to insert adoptable animals straight into your webpages and direct import from PayPal activity logs. The main focus has been refactoring and bug-fixing, improving both database and webserver performance. This has been the longest release in ASM's history, taking almost 14 months and containing 154 bug tickets!
PayPal CSV Import
25th August, 2017ASM can now import PayPal CSV activity logs to create people and payment records.
Maddie's Pet Assistant Integration
23rd August, 2017sheltermanager now integrates with Maddie's Pet Assistant, an innovative new mobile app that supports fosterers and new adopters while giving your organisation valuable insights.
Improved Website Integration
3rd March, 2017ASM now allows you to embed your adoptable animal list straight into your website without publishing and without iframes. The style of your site is inherited and the animal list is "live" and upto date at all times. See the manual for more info.
Improved Forums and Github
17th November, 2016Our community forums were clunky, outdated, visually unappealing and at constant war with spammers. We're trying out a new system which embeds directly into our website, has anti-spam protection, allows for screenshot uploads and ties into popular social media platforms without the need for creating separate user accounts. Let us know what you think!
We've also decided to use github for hosting our source code to enable better collaboration between contributors.
Longer backup retention
10th November, 2016Storage costs have come down a lot. We are now retaining weekly database backups for 31 days. This should help a lot with those "oh no, I just deleted something I shouldn't have!" support calls.
ASM 39
7th October, 2016ASM 39 is now available. This release includes many minor feature improvements, some new locales and many bug fixes.
Hosting Price Increase
1st March, 2016With effect from 1st April, 2016, our biennial price rise will take effect, with prices increasing to:
| Currency | 3 months | 6 months | 12 months |
|---|---|---|---|
| United States Dollars | $100.00 | $170.00 | $325.00 |
| UK Pound Sterling | £60.00 | £105.00 | £195.00 |
| Australian Dollars | $115.00 | $205.00 | $380.00 |
| Canadian Dollars | $105.00 | $195.00 | $370.00 |
| Euros | €85.00 | €150.00 | €265.00 |
We think sheltermanager.com continues to represent the best value shelter management package available. We're always adding new features and have recently added electronic registration with more microchip partners, tough industry-standard security, native mobile apps, support for sales tax, animal transports, staff rotas and much more. We've also added more servers to improve our service, as well as an on-shore US hosting option.
If you choose to renew before the 1st April, 2016 - regardless of when your next renewal date is - you can pay your next subscription payment at the current prices through the "Renewal Information" section of the my account page.
ASM 38
3rd February, 2016ASM 38 is now available. This release is primarily bug fixes and includes extra security fixes for XSS and encoding-based SQL injection attacks. In addition, password storage has been upgraded to use a stronger, industry-standard PBKDF2 algorithm.
ASM 37
21st December, 2015ASM 37 is now available. This release includes:
- Uses client side routing for performance
- Fractional stock value support and stock cloning
- Matching accounting transactions for costs
- Full support for location sub-units
- Drag and drop support on the media tab for quick file uploads
- Default RSPCA templates and online forms
- Sales Tax/GST/VAT support and multiple payment receipts
- New shelter views, including units and fosterers with capacity
- New ASM visual theme
iPhone/iPad and Kindle Fire Apps
13th November, 2015Our app is now available for the iPhone and iPad via the iTunes App Store. We also have our app in the Amazon App Store for Kindle Fire tablet users! Search for "sheltermanager".
FoundAnimals.org Integration
29th October, 2015ASM can now automatically register microchips from all suppliers with the FoundAnimals.org free microchip registry. FoundAnimals are a non-profit dedicated to reuniting lost pets with their families.
Android App
13th October, 2015Check out our Android App on the Google Play Store!
ASM 36
11th April, 2015ASM 36 is now available. This release includes:
- Correct adoption status in shelterview/animal details
- Staff and volunteer rotas
- Timeline view with service RSS
- Mobile animal control interface with incident responding and licence checking
- Animal transport management
- Improved documentation
- Ability to register the microchips of non-shelter animals
- Time picking widget
- Reservation statuses to track adoption applications
- Online form spambot protection
- Online form raw markup fields for contract clauses
Anibase UK Integration
4th February, 2015ASM can now automatically register idENTICHIP microchips with the Anibase registry. Anibase/idENTICHIP are the UK's original pet microchip brand.
ASM 35
8th December, 2014ASM 35 is now available. This release adds:
- Scheduled emailing of reports
- Ability to set units per location
- Turkish translation (BUrco B)
- Role cloning
- Pickup locations
- Email directly from lost/found/waiting list
- Online form improvements (animal and incident attaching)
- Cross-platform keybindings (CTRL+A to select all, CTRL+H to go home, etc)
ASM 34
29th July, 2014ASM 34 is now available.
This release includes:
- Browser based spellchecking - uses your system locale and dictionary
- Better publishing feedback for success and alerts
- Calendar view pulls together medical, diary and animal control dates on a calendar
- Infer and display microchip manufacturer from number prefix
- PetRescue.com.au publisher
- Stock control with integration to administering of vacc/medical/tests and mobile stocktake
ASM 33
23rd May, 2014ASM 33 is now available.
This release contains:
- Animal control incidents, cases, citations, dispatch
- Animal licensing
- Trap loan and rental
- New coding tokens for species, entry category and X per year
- VetEnvoy support (HomeAgain and AKC Reunite)
- Many minor improvements
AKC Reunite Microchip Registration
12th May, 2014ASM can now automatically register AKC Reunite microchips through the VetEnvoy service. You can signup for VetEnvoy under Publishing→Set Publishing Options. As with other microchip registration support, ASM will automatically register the chips to the new owner when animals are adopted.
SmartTag Microchip Integration
17th April, 2014ASM has been able to send tag info to SmartTag for the last four years, however we've now streamlined and improved the process to automatically register their microchips too - and it's now even easier to set up!
If your shelter uses SmartTag microchips (or doesn't but would like to), then all you need to do is give SmartTag a call/email to a get an account number.
Put that account number into ASM and it will take care of the rest - as soon as any of your animals that have been implanted with SmartTag chips or have a collar tag are rehomed, ASM will register the new owner information automatically. The service is free.
Hosting Price Increase
15th April, 2014With effect from the 14th May, 2014, our prices will be increasing to:
| Currency | 3 months | 6 months | 12 months |
|---|---|---|---|
| United States Dollars | $95.00 | $160.00 | $310.00 |
| UK Pound Sterling | £55.00 | £100.00 | £185.00 |
| Australian Dollars | $100.00 | $175.00 | $330.00 |
| Canadian Dollars | $100.00 | $180.00 | $340.00 |
| Euros | €80.00 | €140.00 | €250.00 |
There are a number of factors that have influenced this decision:
- Our prices have remained unchanged since 2009, so inflation has eroded the value of subscription payments.
- 3 years ago, we were managing all our customer databases on a single high performance server. We're now operating a farm of 12 such servers with that number going up every few months to maintain the current levels of service.
- We've invested in other areas and services, such as extra infrastructure for hosting adoptable animals for our customers.
- Support takes up considerably more of our time than it used to. We've hired another member of staff to help make sure we still have developer time for features, improvements and bespoke reports/data imports/etc.
We think sheltermanager.com continues to represent the best value shelter management package available. So far this year alone we've added animal control, online forms, automatic microchip registration with a number of popular providers and we don't intend to stop there! Our roadmap includes more great features like volunteer time management, clinic administration, drug/stock management, purchase ordering, additional smartphone functionality and point of sale.
If you choose to renew before the 14th May, 2014 - regardless of when your next renewal date is - you can pay your next subscription payment at the current prices through the "Renewal Information" section of the my account page.
HomeAgain Microchip Registration
11th April, 2014ASM can now automatically register HomeAgain microchips through the VetEnvoy service. You can signup for VetEnvoy under Publishing→Set Publishing Options. Support for AKC Reunite is coming soon. As with other microchip registration support, ASM will automatically register the chips to the new owner when animals are adopted.
ASM 32
29th March, 2014ASM 32 has been released. We've changed our version numbering system to account for the fact that minor/build numbers didn't really make sense any more with a web application and to drop the leading 3.
This release contains:
- Group shelterview by entry category
- Bulk vaccinations, medical and tests
- Treat retailer movements as on shelter
- New responsive HTML template
- HTML publisher can create an adopted/happy tails page
- Google Cloudprint/Apple Airprint support for tablets
- Printable online forms
- Mandatory online form fields
- Automatic AVID UK microchip registration on adoption
- Adoption fee animal field
- Support for bulk geocoding with Google
ASM 3.3.1
10th February, 2014ASM 3.3.1 has been released. The release contains:
- Many bug fixes
- Geocoding support and embedded maps
- Negative donations for refunds
- Location filtering (only allow users to see animals in a set of locations)
- Searchable colours
ASM 3.3.0
17th December, 2013ASM 3.3.0 has been released. The release contains:
- Many performance improvements (minification, CDN use..)
- Major upgrade to the built-in wordprcessor
- Individual users can override locale and theme
- Quarantine and hold support
- Shelter view group/filters
- New additional field types (multi-lookup, animal and person)
- Donation payment types
- Location units (pens and cage numbers)
- Simplified Facebook configuration
- Online forms to allow shelter websites to take adoption, lost animal, waiting list, etc form submissions from the public
ASM 3.2.2
2nd September, 2013ASM 3.2.2 has been released. This release contains:
- Official support for Internet Explorer 8
- $ASK PERSON$ report tag
- "Remember me" on login
- Improved performance and less page refreshes via client side templating
- Russian translation and new locales
- Emailing documents from the media tab
- Asilomar figures for US shelters
- Support for youtube videos and web based document links
- MANY bug fixes and improvements
ASM 2.8.14
15th August, 2013ASM 2.8.14 has been released. This release updates ASM2 to use Java 7 and has fixes for the database script parser (allowing compatible dumps from ASM3).
ASM 3.2.1
22nd April, 2013ASM 3.2.1 has been released. This release contains:
- Facebook uploads the actual photo now, allows for sharing/galleries, etc.
- Use native iOS6 photo/gallery uploader.
- UK HMRC Gift Aid spreadsheet generation.
- CSV data export.
- Species sorting in search results.
- Allow image rotating in media tab.
- Many unicode fixes for non-English locales.
- Many bug fixes and optimisations.
ASM 3.2.0
27th February, 2013ASM 3.2.0 has been released. This release contains:
- New alerts system includes vacc, medicals, homechecks, etc.
- Upto 8 age groups can now be set
- Live visual theme switching
- More robust PetFinder and RescueGroups uploading
- Support for trial adoptions/foster-to-adopt
- Improved monthly animal figures
- Shelter view and quick animal links strip
- Word processor spell checking
- Clone report button
- Many bug fixes and performance improvements
ASM 3.1.1
20th December, 2012ASM 3.1.1 has been released. This release adds support for the PetLink microchip service, IE10 and some cosmetic and bug fixes. A new facility allows you to set your own shelter logo and splash screens through the Extra Images page and most importantly, this release adds the ability to put additional fields on other animal and person tabs, this is our most requested feature ever, so Merry Christmas everyone!
ASM 3.1.0
26th October, 2012ASM 3.1.0 has been released. This release adds new publishers for www.helpinglostpets.com and www.meetapet.com. It also adds label printing to the mail merge facilities, new annual figures and reports, a document repository, a sample set of 4,000 names for random name generation, the ability to exclude individual images from publishers and bugfixes.
ASM 3.0.9
18th September, 2012ASM 3.0.9 has been released. This release adds the ability to exclude selected images from publishing, person merging, RTL support for Hebrew and Arabic, IP address logging for fail2ban and management tools, a recommended set of reports, Bulgarian and Bosnian translations, along with many bug fixes.
ASM 2.8.13
12th September, 2012ASM 2.8.13 has been released and contains bug fixes and maintenance for the ASM2 branch.
ASM 3.0.8
6th August, 2012ASM 3.0.8 has now been released and contains many bug fixes and improvements, including Norwegian language support, iPhone/Android image uploads from within the smartphone interface, default donation amounts and extra diary functions for the smartphone interface.
Facebook Sharing
29th June, 2012ASM3 running under sheltermanager.com now allows you to easily post animals to your shelter's Facebook page. Simply click the Facebook button on the animal details screen. The posted text is configurable and you can choose which Facebook feed to post to in the publishing options screen.
ASM3 Windows Update
22nd June, 2012If you downloaded and used the windows installer, you should download the latest ASM3 package as it contains a missing component from the previous installer - daily tasks for publishing and updating denormalised data. In addition, you will have to move the asm.db file from C:\Program Files\ASM to C:\Users\YOURUSER if you got an early version of the 3.0.2 installer as the old location caused problems with UAC.
ASM3 released!
15th June, 2012ASM3 is finally released! Download installers, packages and source from here!
Multiple Currencies
3rd June, 2012We can now accept payment in a selection of world currencies. This avoids shelters not knowing what their regular payment will be due to currency conversion rates.
ASM3 out of beta!
25th May, 2012ASM3 is now out of beta and we have a stable release candidate. The last few changes are being made before public release.
ASM3 beta open!
28th February, 2012ASM3 beta is now available for all sheltermanager.com customers!
ASM3 alpha testing
19th December, 2011ASM3 alpha testing is now underway with a select group of shelters. Email us if you'd like to participate through your sheltermanager.com account.
Smartphone Interface Improvements
24th November, 2011The smartphone interface now allows you to lookup and view details for any of your shelter animals. It has also been given an overhaul and ported to use JQuery Mobile. This makes the whole thing a little slicker and also adds some performance improvements.
Server Maintenance
2nd November, 2011The sheltermanager.com server will be down for 30 minutes of maintenance on 2nd November between 21:00 and 23:00 GMT
User administration
26th October, 2011sheltermanager.com user administration is now taken care of within ASM again. There's no need to go to the my account page to add and remove users.
Homecheck support in mobile interface
7th October, 2011The mobile interface now allows you to mark homechecks complete on person records.
No more subscription management with PayPal
19th September, 2011We're no longer using the PayPal subscription system. We now have our own system, which prevents accidental payments by shelters and solves the issues involved with renewing a cancelled subscription. All existing subscriptions have been cancelled. You can now renew through the my account page.